ADMISSIONS TEAM MEMBER – 2ND SHIFT

Rood & Riddle Equine Hospital is a globally recognized, world-renowned facility committed to providing exceptional veterinary care. Our mission is to deliver expertise to patients with compassion, professionalism, and integrity, adding value to the entire equine community.

We are currently seeking a highly motivated and detail-oriented Admissions Team Member to join our Lexington team on 2nd shift (12pm – 8:30pm, 5 days/week including at least one weekend day). As a key member of our front-line staff, this role is essential in ensuring a smooth and professional experience for clients and referring veterinarians while maintaining the highest level of care for incoming and outgoing patients.

Primary Duties
• Safely and effectively handle horses of all breeds and ages during unloading/loading procedures.
• Follow emergency protocols for admitting sick or injured horses and assist veterinarians as needed.
• Deliver clear and compassionate client communication, including discharge instructions.
• Provide patient care including grooming, feeding and watering while adhering to strict biosecurity protocols.
• Identify and escalate any housed patients needing urgent veterinary attention.
• Dispense and accurately ticket out all medications and bandages for discharged patients.
• Demonstrate knowledge of elective medical/surgical procedures to support appropriate stall placement and client communication.
• Collaborate with biosecurity teams to implement PPE and placement plans.
• Monitor feed inventory and coordinate feed substitutions or client feed management as needed.
• Perform light facility maintenance and seasonal duties.

Requirements
• Strong interpersonal and communication skills.
• General computer skills and ability to maintain electronic records.
• Ability to stand and walk for 8 hours/day and lift at least 50 lbs.
• Multitasking ability in a fast-paced environment.
• Calm, solution-oriented mindset and confident decision-making.
• Passion for horses and empathy for their caregivers.
• Availability for full-time, on-site work in Lexington, KY.

Preferred Skills
• Knowledge of equine nutrition and feed types.
• Familiarity with surgical procedures, medications, and bandaging techniques.
• Prior experience in equine handling or hospital admissions is a plus.

Schedule
• 2nd Shift: Noon – 8:30 pm
• 5 days per week (must include at least one weekend day)

Benefits
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) after one year
• 401(k) matching after one year
• Paid time off
• Employee discounts

No phone calls. Please use form below to apply.